Sales Operations Manager

  • Full Time (allows remote)
  • San Francisco Bay Area
  • No. of Vacancies: 1
  • Posted 4 months ago

Core Responsibility: Monitor sales performance of operational activities using key metrics (KPIs) and prepare reports to the District Ops Manager. The Sales Operations Manager is responsible for filling out the request supply form, detailing the needs of field operations.

  • Key Performance Indicators
    • Monthly Sales Growth
    • Average Profit Margin
    • Monthly Leads Booked
    • Sales Opportunities
    • Sales Target
    • Quota To Close Ratio
    • Average Purchase Value
    • Monthly Calls (or emails) Per Sales Rep
    • Sales Per Rep
    • Product Performance
    • Sales by Contact Method
    • Average New Deal Size/Length
    • Lead-to-Sale %
    • Average Cost Per Lead
    • Retention and Churn Rates
    • Customer Lifetime Value
    • Average Conversion Time
    • Expansion of Monthly Recurring Revenue
    • Number of Monthly Onboarding and Demo Calls
  • Log important documents in the CRM and communicate pertinent information to the District Ops Manager.
  • Liaise with HR to handle recruitment and onboarding for personnel needs.
  • Analyze marketing data & KPIs to find the most efficient sales methods, market trends and discover new opportunities for growth.
    • Analyze and collaborate with the Sales Enablement Coach on relevant and practical sales applications. 
    • Ensure the availability of stock (Products) and material for sales demonstrations. 
    • Ensure the adequacy and accuracy of sales-related equipment and materials
    • Identify hiring needs, assist in selecting and training new Client Success Ambassadors 
  • Secure net 30 credit terms with local vendors for supplies.

Skills and Attitudes:

  • Must be self-motivated with a can-do, team attitude.
  • Perform all job functions with attention to detail, speed, and accuracy.
  • Excellent communication, social, and organization skills.
  • Ability to multi-task.
  • Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
  • Ability to adhere to the highest customer service standards at all times.
  • Ability to communicate clearly, honestly, and effectively with clients and staff in all situations.
  • Strong problem solving, customer service, and interpersonal skills.
  • Ability to maintain high standards in a fast-paced, constantly evolving environment.
  • Must possess a high degree of personal ownership and accountability.
  • Must have a high level of organization.
  • Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Physical Requirements: Ability to stand/sit for long periods at a time. Possess manual dexterity and hand-eye coordination. Ability to travel to other areas of operations as needed.

OLBE Is An Equal Opportunity Employer: Individuals seeking employment at OLBE are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.

Employee Benefits Package: Vision, Dental, & Medical | 401K | Stock Options

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Deadline: January 1, 2023

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