Client Success Consultant

  • Full Time (allows remote)
  • San Francisco Bay Area
  • No. of Vacancies: 2
  • Experience: 2 Years (Preferred) in Sales
  • Posted 2 weeks ago

Core Responsibility: Using sales strategies you will attract new clients. You will source new sales opportunities and close sales to achieve quota. Play a key role in increasing income and revenue by managing and negotiating with clients, generating leads, closing prospects, and managing the sale of products and services.

  • Prepare and submit reports to the Client Success Ambassador.
  • Liaise with Business Development Executives to gather pertinent information to prepare for client meetings.
  • “Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc) present products and services to prospective clients and negotiate agreements. 
  • Generate new business using existing and potential client networks. Meet and approach potential clients to establish relationships, address concerns and provide solutions.
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
  • Ensure open orders are closed in a timely manner aligning with sales and productivity goals. Evaluate customers skills, needs and build productive long lasting relationships
  • Create strategies to address clients’ business needs and tailor solutions to increase client satisfaction.
  • Communicate client feedback to Client Success Ambassador.
  • Gain solid knowledge of competitors and follow current developments and industry trends.
  • Learn the products and services offered, including the sales terms (e.g. special features, return and warranty policies).
  • Collect information from clients on their risk profiles in order to offer them the proper solution.
  • Research accounts and generate or follow through sales leads
  • Attend meeting, sales events and trainings to keep abreast of the latest developments
  • Maintain and expand client database within your assigned territory

Skills and Attitudes:

  • Must be self-motivated with a can-do, team attitude.
  • Perform all job functions with attention to detail, speed, and accuracy.
  • Excellent communication, social, and organization skills.
  • Ability to multi-task.
  • Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
  • Ability to adhere to the highest customer service standards at all times.
  • Ability to communicate clearly, honestly, and effectively with clients and staff in all situations.
  • Strong problem solving, customer service, and interpersonal skills.
  • Ability to maintain high standards in a fast-paced, constantly evolving environment.
  • Must possess a high degree of personal ownership and accountability.
  • Must have a high level of organization.
  • Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Physical Requirements: Ability to stand/sit for long periods at a time. Possess manual dexterity and hand-eye coordination. Ability to travel to other areas of operations as needed.

OLBE Is An Equal Opportunity Employer: Individuals seeking employment at OLBE are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.

Employee Benefits Package: Vision, Dental, & Medical | 401K | Stock Options & Profit Sharing

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Deadline: January 1, 2023

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